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Service
API's solutions are designed specifically for healthcare organizations, and we've built a foundation of knowledge based on our work with over 500 healthcare organizations. Because we work only with hospitals and health systems, our customer service representatives understand the industry-specific rules, regulations and challenges you deal with day-in and day-out. In fact, every member of our staff is focused on the healthcare industry. API's industry expertise can provide you with insight about how hundreds of other hospitals have addressed specific payroll and scheduling policies and programs.
At API, we don't just say that providing exceptional customer service is our top priority. Our entire corporate culture reflects that promise. Here are some of the benefits you can expect because of that:
- Never miss a payroll
- Periodic wellness checks
- No added costs, no surprises
- 24/7 support
- Consistent support and service
- Centralized support
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Niche Vendors Make a Difference
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Few industries are as complex as healthcare in terms of labor resource management. Hospitals operate 24 hours a day, 365 days a year, which makes scheduling an incredibly intricate undertaking. It's a highly regulated environment ...
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Client Quote
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"The way that API focuses on hospitals is very important to us because they understand what our needs are, how our business functions and the needs that we have. It's very challenging to find a system that will handle the way employees transfer back and forth between different job classes and hold multiple positions at one time. However, that's something that the API product easily accommodates."
Meagan Enrique, HRIS Coordinator, Carroll Hospital Center
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